AI Powered Customer Service Platform

Your business,
always on.

Kabbi gives every business an AI-powered concierge that handles enquiries, bookings, and payments — 24 hours a day, across WhatsApp, Instagram, and Messenger.

Access Dashboard → Client Portal
24/7
Always Available
3
Channels Supported
2
Payment Methods
Clients Supported
✦ Features

Everything your
business needs

From first enquiry to confirmed booking — Kabbi handles the entire customer journey automatically.

💬
AI Conversations
Human-like responses powered by advanced AI. Handles enquiries, answers questions, and guides guests through bookings naturally.
📅
Smart Booking
Collects guest details, checks availability, and confirms bookings automatically. Syncs with your availability calendar in real time.
💳
Instant Payments
Accept payments via Paystack card payment or direct bank transfer. Booking confirmed the moment payment clears.
🏨
Property Images
Automatically sends property photos when guests ask. Connected to Cloudinary for fast, optimised image delivery via WhatsApp.
👥
Human Handover
Detects when a guest needs a human agent and instantly alerts your team with full conversation history.
📢
Broadcast Messaging
Send promotions and updates to past guests. Target by property, booking history, or recency with one click.
📊
Analytics Dashboard
Track bookings, revenue, guest profiles, and return rates from a clean dashboard. Each client sees only their own data.
🔒
Secure & Private
JWT authentication, rate limiting, webhook signature verification, and encrypted MongoDB storage protect every account.
💱
Multi-Currency
Show prices in local and foreign currencies automatically. Configurable exchange rates updated in seconds when rates change.
✦ Process

From enquiry to
confirmed booking

Kabbi handles the complete customer journey without any manual intervention.

1
Guest Enquires
Guest messages on WhatsApp, Instagram or Messenger asking about availability or pricing.
2
AI Responds
Kabbi's AI agent replies instantly with pricing, availability, and property photos.
3
Guest Pays
Guest completes payment via card or bank transfer. Booking confirmed automatically.
4
Team Notified
Your front desk receives instant booking alert with all guest details. Guest gets luxury confirmation.
✦ Channels

Meet your customers
where they are

One AI agent, every channel your customers use.

WhatsApp
Instagram DMs
Facebook Messenger
More coming soon

Ready to elevate
your business?

Join the businesses using Kabbi to serve customers better, faster, and smarter.

Access Your Dashboard →