Terms of Service

Operated by KABBI BUSINESS SERVICES, Lagos, Nigeria · Last updated 18 July 2026

The service

Kabbi provides businesses with an AI-powered assistant that answers customer enquiries, manages bookings, and coordinates staff operations over messaging channels. Businesses subscribe to Kabbi; their customers interact with the assistant free of charge as part of contacting that business.

For businesses (clients)

• You are responsible for the accuracy of the products, prices, and information you supply; the assistant answers based on what you provide.
• Payments from your customers flow to your own payment accounts. Kabbi does not hold customer funds.
• You must use messaging channels in line with the channel provider's policies, including WhatsApp's Business Messaging Policy.
• Subscription terms, trial periods, and fees are as agreed at onboarding.

For customers of our clients

The assistant acts on behalf of the business you contacted. Bookings and payments are contracts between you and that business. If something goes wrong with a stay or an order, the business is your first point of contact; you can always request a human member of their staff in the conversation.

Acceptable use

Do not use Kabbi to send spam, harass, defraud, or violate any law. We may suspend accounts that do.

Liability

Kabbi is provided as-is. To the maximum extent permitted by law, KABBI BUSINESS SERVICES is not liable for indirect or consequential losses arising from use of the service. Nothing limits liability that cannot be limited by law.

Contact

KABBI BUSINESS SERVICES · 16 Oyebajo Street, Lagos, Nigeria · kenechukwunwoye6@gmail.com